Terms and Conditions

Terms and Conditions 

Welcome to Mini Mushroom Farms! We are delighted to have you as a valued customer. Please take a moment to carefully review the following terms and conditions that govern your interactions and transactions with us.

By using our website, making a purchase, or engaging with our products and services, you agree to be bound by the terms and conditions outlined below. If you do not agree with any part of these terms, please refrain from using our website and purchasing our products.

1. Product Information

  • Mini Mushroom Farms specializes in the sale of gourmet mushroom grow kits and mushroom grow tents, which allow customers to cultivate their own mushrooms at home. We provide comprehensive information about our products, including descriptions, specifications, and usage instructions on our website.

2. Ordering and Payment

  • When you place an order with us, you agree to provide accurate and up-to-date information.
  • We accept payment through various secure methods, which will be outlined during the ordering process. We accept Amex, Apple Pay, Discover, Google Pay, MasterCard, PayPal, Visa, Diners Club, Shop Pay.
  • Orders are considered confirmed once payment is processed.

3. Shipping and Delivery

  • We strive to provide accurate shipping estimates. However, shipping times may vary due to factors beyond our control.
  • Customers are responsible for providing accurate shipping information, and any additional fees incurred due to incorrect information will be the customer's responsibility.
  • Once products are delivered to the address provided, the risk of loss or damage transfers to the customer.
  • Click here for the shipping policy

4. Returns and Refunds

  • Our return policy is outlined separately in our "Returns and Refunds" page, and it is an integral part of these terms and conditions.
  • Customers are encouraged to review and understand the return policy before making a purchase.
  • We aim to promptly resolve any issues related to the quality and condition of our products.

5. Intellectual Property

  • All content on our website, including text, images, and logos, is protected by intellectual property laws and is the property of Mini Mushroom Farms. Unauthorized use of this content is strictly prohibited.

6. Privacy and Data

  •  By using our website, you agree to our privacy policy.
Information We Collect
    1. Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details, when you make a purchase, create an account, or subscribe to our newsletters.
    2. Usage Information: We gather information about your interactions with our website and the products and services you access, including IP addresses, browser types, and referring pages.
    3. Payment Information: For online transactions, we collect payment information such as credit card details, but this information is securely handled and processed by our trusted payment providers.

    How We Use Your Information
    We use your personal information to:
    • Process and fulfill your orders.
    • Communicate with you about your orders and account.
    • Send you information about promotions and new products.
    • Respond to your inquiries and customer service requests.

    We use usage information to:

    • Improve our website and services.
    • Customize your experience.
    • Analyze trends and gather demographic information.

    Data Security

    We are committed to protecting your personal information and maintaining its confidentiality. We use industry-standard security measures to safeguard your data, both during transmission and once it is received. However, no method of data transmission over the internet or electronic storage is 100% secure.

    Data Sharing
    We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website (such as Shopify), conducting our business, or servicing you, provided that these parties agree to keep this information confidential. 

      7. Disclaimer

      • Mini Mushroom Farms is committed to providing accurate and reliable information about our products. However, we cannot guarantee the suitability of our products for your specific needs, and we advise customers to perform due diligence and research before making a purchase.

      8. Limitation of Liability

      • Mini Mushroom Farms shall not be liable for any indirect, special, consequential, or incidental damages arising out of or in connection with the use of our products or website.

      9. Governing Law and Jurisdiction

      • All transactions conducted through our online store and any legal disputes arising from or related to these transactions, including but not limited to the purchase of gourmet mushroom grow kits and mushroom grow tents, shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada.
      • Any legal actions or proceedings arising out of these transactions or related to the use of our website, including disputes over orders, returns, and other matters, shall be subject to the exclusive jurisdiction of the courts in the Province of Quebec. Any legal dispute shall be heard and resolved by a court of competent jurisdiction within the Province of Quebec.

      10. Changes to Terms and Conditions

      • Mini Mushroom Farms reserves the right to make changes to these terms and conditions. Any changes will be posted on our website, and it is the responsibility of customers to review them periodically.

      11. Our Website is for Users in Canada

      The Website is directed to people residing in Canada. We do not represent that content available on or through the Website is appropriate for use or available in other locations.

      Thank you for choosing Mini Mushroom Farms for your gourmet mushroom cultivation needs. We look forward to serving you and ensuring that your experience with our products is enjoyable and rewarding. If you have any questions or concerns about these terms and conditions, please contact our customer service team for assistance at vtbn@minimushroomfarms.com